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What we do

  1. Learning services for organizations and individuals in the use of the Performance Excellence Framework
  2. Identify best practices from peer-based assessments of Northwest-based organizations
  3. Recognize high performing organizations in the Northwest (Alaska, Idaho, Oregon and Washington).

What we do

  1. Educate organizations and individuals in the use of the Performance Excellence Framework
  2. Identify and share best practices from peer-based assessments of Northwest-based organizations
  3. Recognize high performing organizations in the Northwest (Alaska, Idaho, Oregon and Washington).

Who we are

Performance Excellence Northwest (PENW) is the official regional Alliance program and partners directly with the national Baldrige Performance Excellence Program.

Over 200+ PENW volunteers partner with healthcare organizations, manufacturers, public sector, schools, businesses and non-profits to help them improve overall performance using leading continuous improvement thinking, organizational development tools the renowned national Baldrige Excellence Framework.

Formed in 1994 as the Washington State Quality Award (WSQA), today PENW serves organizations across the Northwest in Alaska, Idaho, Oregon and Washington.

Why we do it

We believe strong organizations committed to performance excellence create more value for their employees, stakeholders and communities. As local citizens, we are invested in helping organizations achieve their objectives, participate in a community of learning with others and make the Northwest a better place to live, work and play.

Who we are

Performance Excellence Northwest (PENW) is a regional program affiliated with the national Baldrige Performance Excellence Program. Volunteers comprise the Board of Directors, Panel of Judges, Board of Examiners, Mentors and others. Our 200+ volunteers partner with healthcare organizations, manufacturers, government agencies, schools, small and large businesses and non-profits to help them improve overall performance using the renowned national Baldrige Excellence Framework and leading continuous improvement tools. Additionally, PENW now provides all services previously provided by Washington State Quality Award (WSQA).

Why we do it

We believe strong organizations committed to performance excellence create more value for their employees, stakeholders and communities. As local citizens, we are invested in helping these organizations achieve their objectives, become role models for other businesses and make the Pacific Northwest a better place to learn, work and live.

Testimonials

We are now organizing our ‘nuts and bolts’ team with associated work groups focused on the Baldrige Excellence Framework. I would highly recommend the Annual Learning Symposium to anyone seeking Baldrige or even considering a journey to excellence.

Eileen Branscome, Former Chief Operations Officer, Mason General Hospital

“One of the most valuable results of the Executive Collaborative has been the development of relationships with leaders from other agencies who are on the same “leadership” journey. Learning and sharing ideas with Baldrige winners and other participants in the program helps put the journey in perspective and makes it actionable.”

Pam Taylor, City of Walla Walla

Performance Excellence Northwest’s unique leadership approach assisted our staff in developing the framework and refining our Baldrige values as we started drafting our first Baldrige application. Their Baldrige Rapid Access approach not only accelerated our application process but improved the quality of that application.

Scott Hilburn, President Board of Commissioners, Mason General Hospital

The Executive Collaborative provided an opportunity to develop leadership skills and my personal career path using the performance excellence criteria.  Exposure to national best practices, working with other leaders and support to execute an executive-level project provided the tools for me to assist my organization with our journey to excellence.  Simply invaluable and something any leader can benefit from.

Elizabeth Chamberlain, City of Walla Walla

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