We’re Building a Better Place to Live

“Perfection has to do with the end product, but excellence has to do with the process.”
– Jerry Moran

Performance Excellence Northwest (PENW) was formed in 2013 to help organizations in Oregon, Washington, Idaho and Alaska thrive. We are committed to enhancing the vitality and economic health of our region by supporting these organizations with the training and feedback needed to improve their competitiveness and performance. We help them build relationships that bring information, resources, knowledge and best practices to their organizations.

Our primary goals are to:

  • Help organizations achieve best-in-class levels of performance
  • Share best management practices, principles and strategies
  • Celebrate role-model organizations

A Program Based on the Global Standard for Organizational Success

Performance Excellence Northwest uses the internationally recognized Baldrige Excellence Framework, the standard for performance evaluation and improvement. As a member of the Baldrige Alliance , we are the only program in Alaska, Idaho, Oregon, and Washington recognized to evaluate organizations using the criteria and one of approximately 36 state and regional performance or business excellence programs in the nation and over 100 programs around the world.

Affordable Assessments from a Volunteer-Driven Team

As a non-profit, volunteer-led 501(c)(3) organization, we operate with an independent Board of Directors and over 200 volunteers. Our volunteers represent health care, education, manufacturing, government and small and large service organizations. They serve on the Board of Directors and Panel of Judges and as Examiners and Mentors. They also take other positions helping with PENW’s operations and marketing.

As a volunteer-driven program, we provide professional and affordable training and assessments for organizations of all sizes—businesses, schools, governments, and non-profits—that seek continuous improvement using the Baldrige Excellence Framework. These assessments provide detailed feedback across seven areas:

  1. Leadership
  2. Strategic Planning
  3. Customer
  4. Measurement, Analysis, and Knowledge Management
  5. Workforce
  6. Operations
  7. Results

PENW also administers the only state award and recognition program for exceptional performance excellence in the Pacific Northwest.

Our Values

Our team of volunteers are business leaders who are driven by a common dedication to the economic health and development of the communities in which we live and work. Working with local organizations, we share a common commitment to improvement and are guided by our values:

  • Customer-driven
  • Shared learning
  • Social responsibility
  • Integrity
  • Partnership