Performance Excellence Framework

The foundation for the Baldrige Performance Excellence (PE) Framework, includes: core values, key concepts and questions for evaluating an organization’s processes and results. Founded over 30 years ago by then-Secretary of Commerce Malcolm Baldrige, the Baldrige Performance Excellence Program (BPEP) focuses on helping American companies compete in an increasingly competitive global market.

Gain a Competitive (and Collaborative) Advantage

Today, BPEP is still the most valuable program American organizations have to strengthen the economic health of our local communities and states. Every year across the nation hundreds of organizations from a wide range of sectors (business, nonprofit, public sector, education and healthcare) submit applications to improve their performance through state, regional and national PE programs. By participating in this community, your organization will be exposed to relevant best practices in performance excellence and learning opportunities aimed at improving your organization’s performance.

PENW Partners Directly with National Benchmarks

Managed by the National Institute of Standards and Technology (NIST), the BPEP program works closely with both the private and public sectors. The PE Framework is continuously updated to:

  • Raise awareness about the importance of using the framework in driving the U.S. and global economy
  • Provide organizational assessment tools and criteria
  • Share best practices from all organizational sectors
  • Provide leadership development to leaders across the nation

The PE Framework is revised bi-annually to reflect the latest proven business practices leading to improved performance and sustainable results. Used by thousands of organizations world-wide, this proven improvement framework offers organizations an integrated leadership guide to key management areas, including strategy, operations, data and information, and results.