Assessment Drives Performance to the Next Level

When you apply to PENW’s Assessment Program, you start your organization on an exciting journey to improve its performance, with the actionable feedback needed to perform at a higher level. This program is open to any organization throughout the Northwest (Alaska, Idaho, Oregon and Washington), at any stage of development—from nonprofit and small business to healthcare organizations and school systems.

Completing a PENW Assessment provides an objective and effective way to look at your organization from a systems perspective, energize employees, and increase the focus on business results. Upon completion of a Lite or Full Application, your organization becomes part of the Performance Excellence Learning Community and will receive recognition at the Annual PENW Learning Symposium. While recognition is good, our customers say the real value of the program comes from the comprehensive feedback report that details your organization’s strengths and opportunities for improvement. Many successful organizations use this low-cost consultation as a key strategic planning input.

Whether you’re large or small, established or start-up, the program scales to fit your organization’s unique profile. We can help you become more effective, competitive and sustainable, using a proven organizational performance model: The Baldrige Excellence Framework.

Excel at Your Own Rate: Lite or Full

Organizations can submit a Lite or Full Application; you set your pace and we provide the road map to identify and improve what is critical to your success.

  • Lite Application: Use this to assess your organization against the most important aspects of organizational performance excellence and answer key questions about your core values and concepts.
    Organizations who are interested in completing a Lite Application should consider the Pathways to Excellence Program. This program was developed using PENW customer feedback and national regional program best practices. It is specifically designed for organizations early in their performance excellence journey to develop the Organizational Profile and provide guidance and support for submitting a Lite Application. |
  • Full Application: Use this comprehensive application to dig deeper into the details that will empower your organization to accomplish its mission, improve results and become more competitive.

A Valuable Feedback Report

The Assessment program helps organizations by providing feedback that assists in identifying opportunities for improvement and defining future performance goals. Once you submit a Lite or Full Application, you will receive feedback that helps you improve employee engagement, customer loyalty, profitability and your ability to deliver on the mission—whether that is delivering world-class healthcare, improving the welfare of citizens, delivering better outcomes for students or serving customers better.

Once you are ready to start on your journey to excellence, the program begins with completing an Intent to Apply.