PENW Examiner Training

Once you have submitted your Examiner Application, you are eligible to take the Examiner Training course. The PENW Examiner Training schedule mirrors the Baldrige Performance Excellence Program’s two-day format.  You will be expected to have the homework done in order to attend the class.  All PENW Examiners and Judges are required to take examiner training each year to stay current (same as National Examiner training requirements).

We have three groups of PENW Examiners.  Their training requirements and cost are listed below:

  • NEW Examiners = volunteers who have never attended training
    • Training requirements are in two parts; virtual and face-to-face.  Four (4) hours of virtual training and two 8-hour days in face-to-face training, with homework and a case study review assignment.
    • Cost = $199
  • Examiner RECERTIFICATION = volunteers who have attended training, but have not yet served on a team
    • Training requirements are in two parts; virtual and face-to-face.  Four (4) hours of virtual training and one 8-hour day in face-to-face training, with homework and a case study review assignment.
    • Cost = $99
  • RETURNING Examiners = volunteers who have attended training and have served on a team
    • Training requirements are virtual ONLY.  Four (4) hours of virtual training with homework and a case study review assignment.
    • Cost = $50

2019-2020 Examiner Workshops are planned for Alaska, Idaho, Oregon and Washington.  Click the links below to register TODAY!

Instructors (vary by site): Kevin Kreitman, Kevin McManus, Theron Post, Allison Sesnon, Dee Springer and other PENW volunteers.

Examiner Registration

Be sure to sign up as an examiner by completing the examiner form you receive in the introductory email.

Examiner Training Materials

  • Introduction to Performance Excellence Workshop
  • 2019-2020 Baldrige Excellence Framework
  • 2019-2020 Baldrige Excellence Builder
  • PENW Examiner Training Pre-work 2019
  • Lite Application Case Study

Examiner Timetables

Full Application Cycle Timetable 2019-20

Milestone Deadline
Full Application Intent to Apply October 1, 2019
Full Application to be Sent to PENW January 2, 2020
Independent Review January – February 2020
Consensus March – April 2020
Site Visit April - May 2020
Award Level determination by Panel of Judges May 2020
Feedback Report Sent to Applicant, with Award Level May 2020
Award Recipient Ceremony Fall 2020

Lite Application Cycle Time Table

Milestones Days, Week, Months in the cycles
Deadline for Lite Applications to be Sent to PENW January 1, April 1, July 1, October 1
Applications Mailed to Examiners Week 1
Independent Reviews Due to PENW Week 7
Consensus Meetings or Calls Week 10
Consensus Scorebook Complete and Due to PENW Week 11
PENW Sends Feedback Report to Applicant Week 14
Executive briefing 4th month