Performance Excellence Northwest (PENW) conducts third party assessments for applicant organizations. The assessments are conducted by examiner teams and provide detailed feedback by evaluating 1) organizational approaches (processes); 2) the extent to which the approaches are deployed, evaluated/improved, aligned and integrated throughout the organization; and 3) their effectiveness at driving organizational results.
PENW is a non-profit, 501c3 organization that operates with a part time director and over 200 volunteers. Our volunteers represent health care, education, manufacturing, governmental services and small and large service organizations from Washington, Oregon, California, Wisconsin, Michigan, Missouri and South Carolina, and make up the Board of Directors, Examiners, Judge Mentors, and Panel of Judges. This core group of volunteers makes it possible for PENW to be a successful program.

Our Mission

To develop business excellence capabilities within organizations, individuals, and communities located in the Pacific Northwest (WA, OR and ID) using the Baldrige Excellence Framework and leading continuous improvement tools. We partner with leaders to help them build relationships that bring information, resources, knowledge, and best practices to their organizations.

Our Vision

Be recognized as a premier resource for advancing business excellence in the Pacific Northwest.

Our Values

  • Customer-Driven
  • Shared Learning
  • Social Responsibility
  • Integrity
  • Partnership

PENW is dedicated to making the Pacific Northwest a better place to live, learn and work by helping organizations achieve superior results through the use of the Criteria for Performance Excellence. PENW is patterned after the Baldrige Criteria for Performance Excellence and utilizes this model as an internationally recognized standard for performance evaluation and improvement. PENW is one of approximately 36 state and regional programs in the nation. There are over 100 performance or business excellence programs around the world.

PENW educates organizations in performance excellence management and administers the only state awards and recognition program for performance excellence in the Pacific Northwest (WA, OR, ID). We partner with Pacific Northwest organizations dedicated to improving their performance. Our main areas of focus are:

  • helping organizations achieve best-in-class levels of performance,
  • identifying and recognizing role-model organizations, and,
  • identifying and sharing best management practices, principles, and strategies.

PENW recognizes and awards organizations that have demonstrated exceptional performance excellence. These organizations are seen as models for organizations throughout the Pacific Northwest and the nation who seek outstanding results.